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Telstra commits

Telstra commits extra 50 million dollars to mobile network

Telstra will spend a further $50 million on mobile network monitoring and management in response to the series of outages in recent months. 

The spend commitment comes at the end of a review of network performance carried out by IT and tech solutions provider, Tech Mahindra, together with Telstra’s vendor partners. It was announced at Telstra’s Investor Day briefing on 2 May. 

$25 million will be spent on new traffic monitoring systems and a further $25 million on network upgrades to add capacity for re-registration and reconnection procedures. 

Telstra has said that during the outages, the impacts of original network failures were amplified by congestion, when thousands of customers attempted to reconnect with the network at the same time.

Despite the network failures, Tech Mahindra executive consultant, David Williamson, told the Investor Day audience that Telstra’s network was one of the few that could be really described as world class. That was based, he said, on the quality of its spectrum, its vendor relationships AND its “in-house capabilities”. 

The E-bulletin assumes “in-house capabilities” means staff – in-house, on shore staff, not outsourced, off shore staff. 

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