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Network blues: Vodafone suffers outage

Mobile service provider Vodafone suffered a mass outage on Sunday 25 September with services going off the air for up to 8 hours from around 6pm.

Although the outage saw the re-birth on social media of the Vodafail tag, Vodafone says the problem was due to a “router issue” i.e. a specific equipment failure rather than a network capacity problem, at least in the first instance. 

It appears however that once the router failure had affected 4G services, calls defaulting to 2G and 3G platforms then caused network congestion. 

In a move becoming all too familiar to mobile users, Vodafone is offering to provide all customers, both pre-paid and post-paid, with an extra 2GB of data in the coming billing month.

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