Senators expressed concern at last week’s Senate Estimates that Post boss, Ahmed Fahour was doing a poor job of engaging the stakeholders — including franchisees, licensed post offices, business, unions and others — on the future of mail delivery.
In a tense exchange, senators Ruston and Urquhart grilled Mr Fahour on his reluctance to meet with stakeholders as one group.
The senators suggested the public were irritated by Post’s recalcitrance in not meeting with the Coalition of Mail Service Stakeholders (CoMSS) organised by the CWU national office.
There were concerns that Post had not implemented a recommendation of the 2014 Senate Inquiry on Australia Post to create:
“… a formal postal network strategy group that engages all stakeholders in the development of a comprehensive strategy to inform changes to the Australian Post network in the face of emerging challenges.”
CWU National office has been critical of Mr. Fahour’s handling of stakeholder engagement as the company undergoes major restructuring.
(Source: extracts from story by David Donaldson in The Mandarin)