Banding Review to recommence in coming weeks
As previously reported, the CWU and Telstra recently commenced a joint review of the Core Job Descriptions (JDs), starting with the Workstream Customer Field Workforce (CFW) classifications.
This review was agreed to following the Union’s representations around concerns that members were not being classified correctly, and that their pay did not accurately reflect the work they are engaged in. Due to technological changes and a significant reduction in the field workforce over the years, members have increasingly taken on tasks that would typically be associated with a higher classification.
Ultimately, both the Union and Telstra agreed that this review was necessary, given the JDs, last written in the mid-90s, had not been updated in years.
During 2022 EBA negotiations, the CWU and Telstra agreed on the value of reviewing the CFW classification to provide more clarity for members. To address this, the joint working parties were established and engaged with grading and job evaluation experts, via the following approach:
- Agree on a template for the updated JDs
- Define and agree on the high-level differences and typical tasks for each band
- Revise each Core Job Description accordingly
Several meetings were held to discuss the CFW 4 and CFW 5 job descriptions in detail. However, proposals from Telstra regarding changes to wording and function grading led to repeated disputes and hindered progress. The CWU reviewed Telstra's proposals and consulted with affected members but ultimately determined that the proposals did not align with the agreed terms of reference for the review.
After having the matter become a focal point of the latest round of EA talks, Telstra and the Union have agreed to recommence the review and will begin that engagement in the coming weeks. Members will be kept up to date as the matter progresses.
In the meantime, should you require any further information, please contact your State Branch Official for assistance.
