Telstra Wholesale redundancies
Telstra has notified the CWU that it intends to cut a total of 24 positions from Wholesale Customer Operations. The employees affected are based in Sydney and Brisbane.
Telstra says that the move is a response to a decline in transactions over its fixed network – a trend which can of course only increase as fixed line services migrate to the NBN.
However, the losses also reflect Telstra’s decision to deal with the increased variability of customer demands in the NBN environment by transferring certain Wholesale work to an “industry partner”.
All provisioning order issue and error correction will be outsourced.
The CWU met with Telstra over this decision on 3 May. We confirmed that Telstra will seek volunteers for these redundancies and that it will actively assist in redeployment of those who wish to stay with the company.
Members should be aware that employees facing redundancy as a result of the NBN project should be candidates for retraining under Telstra’s current NBN agreement with the Commonwealth. Any members wishing to undertake such training and encountering difficulties should contact their state branch.
