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2018-11-20

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Decipha EBA Update - approval process delayed

As you are no doubt aware by now, there has been an unforeseen delay in approving your new EBA. These delays are beyond the control of your Union and Decipha management.

This also means that the proposed timeline for your first EBA pay rise has been consequently pushed out. However, following discussions with management, a performance based “Customer Service Payment” is being introduced – to recognise your continued contribution to meeting the company’s customer service level agreements (SLAs).  

Your first Customer Service Payment will be received on 23 November which will cover the period from 23 October to 11 November. This first payment will be 2% of your gross taxable income for the period. You will continue to receive these monthly payments, in arrears, with the next being on 14 December, until the EBA has been approved and while the company continues to meet its SLAs.

Once the Fair Work Commission has worked through its backlog and has approved the Decipha EBA, the first of your three annual 2% wage increases will be paid effective from the first full pay period after the EBA commences.

If you require any further information, please contact your State Branch Office.

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