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2014-10-10

Fake emails posing as parcel delivery notification

Australia Post computer systems in an extensive cyber attack

Another Australia Post computer glitch has exposed customers to an extensive cyber attack from a computer virus known as crypto-ransomware.

The hacking uses fake emails containing a link which downloads malicious software. The fake emails sent to customers advise that a "courier" has been unable to deliver a parcel to their address. The email then requests the customer to open attachments which provide information about their package and asks them to go to their local post office to collect the package.

Crypto-ransomware is a pervasive type of virus that aims to collect personal and financial information or install a malicious virus which can "take over" a PC. It is used to extort money from victims by preventing access to their computer or files.

Recovery of infected systems is virtually impossible without clean backups.

This latest computer glitch comes after other glitches that forced Post to shut down its online parcel tracking system that exposed the details of thousands of customers a year ago.

Australia Post has warned customers to delete the fake emails.

(Source: ABC news)

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