After a lengthy period of consultation, CWU members in Canberra with the support of the union had a great win regarding a major change to their 24/7 roster.
In November last year, Telstra management informed employees in its Computer Security Incident Response Team ( CSIRT) that it wanted to reduce the number of their night/evening shifts and increase the day shifts of their 24/7 roster.
CWU members said that the rosters were unacceptable from a Work Health and Safety point of view.
After several emails and members’ meetings with Telstra management and Human Resources, the union and members took the matter in hand and themselves created various rosters that met all operational requirements without compromising health and safety.
The result was that Telstra management accepted a roster from our members that not only met its business needs, but also met work life balance needs for the CSIRT employees in Canberra.
Attention Telstra management: win/win outcomes are possible when employees and their representatives are involved in problem solving.